Customer support

let us know what we can help you with!

m. lynne designs, LLC

4020 rhea road, ste 4c

wichita falls, tx 76308

940.969.1965

[email protected] 

1 Wrapping
1.1 Can I have something gift wrapped?

Can I have something gift wrapped?

  • We are happy to gift wrap for local pick up and deliveries! Each item has the option for gift wrapping, just select it as you make your purchase so we will know to wrap it!
  • Want a special note included?  Let us know! Each item has the option for a special note, just select that option and let us know what you'd like for your note to say!
  • Gifts that are being shipped are not able to be wrapped, but we will happily include a gift message with your order and we will remove any and all pricing 
2 Online Store
2.1 Is everything you carry in store on the website?

Is everything that you carry in store on the website?

  • Almost everything in store is on the website or about to be on the website
  • Don't see an item you're looking for?  Let us know and we will happily help you find it!
3 Personalization
3.1 Are there personalization tips?

We frequently get questions about personalization. Here’s some helpful information so you can make your mark with signature style!

Ornament Personalization:

  • All ornaments will be personalized with Coton Colors by m. lynne designs signature handwriting.
  • Name/date placement is determined to emphasize the artistic nature of the ornament’s design. Discretion will be used in placement of names if the number of characters would require a change of location.
  • m. lynne designs is not responsible for personalization misspellings. Please check your personalization to ensure your message is spelled correctly. Once order is submitted, you are confirming that the spelling is correct.
  • Orders for personalized items cannot be cancelled or exchanged.

Vinyl Personalization:

  • For monograms, the initials should be entered with: first initial (lowercase) LAST NAME INITIAL (caps) middle initial (lowercase) so that we can determine the appropriate order
  • Please note, we do not offer custom fonts or colors, and only one font and one color can be selected per personalization. We cannot mix font or colors on an item.
  • m. lynne designs is not responsible for personalization misspellings. Please check your personalization to ensure your message is spelled correctly. Once order is submitted, you are confirming that the spelling is correct.
  • Orders for personalized items cannot be cancelled or exchanged.

How to pluralize names for personalization:

  • The traditional pluralization of names does not include an apostrophe. 
         Correct Example: Carters or The Carters
         Incorrect Example: Carter’s or The Carter’s
  • When a last name ends in s, es, ch, sh, x, or z, and “es” is traditionally added
         Examples: Lewises or The Lewises, Hendrixes, or The Hendrixes, Alvarezes or The Alvarezes
  • Plural personalization may also be achieved through the addition of “The” {family name} Family”
         Example: The Lewis Family

 

 Please choose from the following fonts, colors & styles

Colorsfontmonograms

  • free shipping over $75

  • complimentary personalization

  • giftcards available